Vonage Conversational Commerce for Salesforce Marketing Cloud
Vonage Conversational Commerce for Salesforce Marketing Cloud, a packaged app, bridges the best of Salesforce Marketing Cloud and Vonage Conversational Commerce, powered by Jumper.ai. Now businesses can extend the customer journey from marketing to engagement and commerce through two-way SMS and WhatsApp conversations.
Reach and notify
Engage and nurture
Convert and complete transactions
Reach and notify customers in Salesforce Marketing Cloud
Send promotional broadcasts about offers and campaigns
Drive customers to initiate a chat within SMS or WhatsApp or redirect them to your store
Engage and nurture customers with Vonage Conversational Commerce
Use AI chatbots to capture leads or offer customer support and product information
Nurture customers through live chat or live video consultation
Leverage generative AI for live chat responses, FAQs, and WhatsApp templates
Start a referral marketing campaign to acquire new customers
Convert and complete transactions in channel with Vonage Conversational Commerce
Conduct end-to-end conversational commerce through automation and live chat consultation
Deploy AI-driven conversational bots, assign in-store sales associates, or assist customers with a mix of both