How Vonage Works

¹Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service..

HIGH SPEED INTERNET REQUIRED. † VALID FOR NEW ACCOUNTS ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both your home and registered Extensions™ phones will count toward your monthly minutes allotment. Extensions™ calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. ¤Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

‡Offer good through June 30, 2012 or while card supplies last. Valid for U.S. residents age 18 and older; new accounts only. Offer applies to all new referrals and referral sign-ups made during the promotion period (5/17/12 - 6/30/12). The Referrer will receive a one-month credit of their monthly service fee at time of referral up to $64.99. Free month excludes applicable surcharges, fees and taxes. Credit(s) have no cash value, are non-refundable and non-transferable. Both Referrer and Referee must subscribe by June 30, 2012 and remain an active customer for a minimum of 61 days to be eligible to receive the Visa prepaid card. For the free month, if either Referrer or Referee cancels before 90 days from the date the Referee subscribes to Vonage service, this will result in the loss of and/or chargeback of associated credits. Certain types of referrals, including but not limited to, referring oneself or someone living in the same residence as Referrer are prohibited. Vonage purchases made at retail are not eligible for Refer-A-Fiend^® program. Limit 5 prepaid cards per Referrer during the promotion. Vonage customers who have cancelled service within the last 30 days are not eligible for this offer. Please allow 8-12 weeks for prepaid card fulfillment from date of sign-up. Prepaid card is issued by MetaBank™, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Cards can be used at any merchants that accept Visa debit cards. The Visa prepaid card is not transferrable and is not redeemable for cash or usable at any ATM. Vonage reserves the right to substitute a check or other gift card of equal value in lieu of a Visa prepaid card at its discretion. Cards are issued in connection with a loyalty, award or promotional program and are subject to the expiration date found thereon. All Visa gift card terms, conditions, and limitations apply; see rewardearner.com/visa_promotional for details.

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