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- What is Vonage Mobile?
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How Do I Disconnect My Service?
We are sorry to hear that you are considering cancelling your Vonage service. We value your business greatly and would like to address any concerns you may have regarding our service.
Please call a Customer Care associate to either assist with the issue you are having or to help terminate your account. We need to verbally verify the owner of the account; therefore we can not process cancellations on-line or through email. This is done to protect you from having another person terminate your service without your knowledge, as well as ensure we have all the relevant data to fully process your cancellation.
Our Account Management Department is available to assist you Mondays through Fridays from 9:00 a.m. - 8:00 p.m.ET; Saturdays and Sundays from 9:00 a.m. - 8:00 p.m. ET.
Call us at 1-VONAGE-HELP (1-866-243-4357).
