Vonage - Contact Us

Understanding your Online Invoice

No need to worry about paper bills! At Vonage, we don't send out monthly bills or statements, instead, you can have access to your account information whenever, wherever, and however you choose. Your account information is at your fingertips in your secure Online Account. Now doesn't that make life simple?

You can access your Online Invoice using your Online Account.

Using your Username and Password, logon to your Vonage Online Account.
Click on the Billing tab.

For more detail about the different types of invoices, select the invoice type below:

Current Bill Your current bill provides a real-time overview of your account usage, giving you control of your Vonage service. If your current usage exceeds $75, Vonage will automatically bill for that amount in advance of your statement date. Click here to learn more about your Current Bill.
Monthly Statement Our hassle-free billing system eliminates the need to mail payments. Every month on your sign-up anniversary date, your monthly service charges will be billed to your payment method on file. This includes your monthly service charges for the upcoming month, as well as any overage charges or 411 usage during the month which just ended. Click here to learn more about your Monthly Statement.
Start-up Invoice The very first invoice listed in billing history shows your start-up billing. This includes equipment charges, activation fees, and promotional rate plans. Click here to learn more about your Start-up Invoice.
Service Change Invoice When you add or change a service, you will see an invoice detailing any changes and charges incurred. This gives you the power to control your account. Click here to learn more about your Service Change Invoice.
Printable Version Each invoice included in your Online Account is also available in a printer friendly version. This gives you an easy way to store your billing records. Click here to learn more about your printable invoice.

Contact Us

Understanding your Online Invoice

Current Bill

Monthly Statement

Start-up Invoice

Service Change Invoice

Printable Version