Moving with Vonage

See how you can keep your Vonage service no matter where you go

Moving down the street?

Moving down the street?

Moving into a new house down the street? With Vonage, moving within the same area code couldn’t be easier. All you have to do is pack up your Vonage Box and plug it into your high-speed Internet connection at your new place. This way, you can keep your current number. How simple is that?

 
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Moving within the U.S.?

Moving within the U.S.?

Say you’re moving across the country from Los Angeles to New York City. With Vonage, not only can you take your current phone number with you, but you can also get a local number for the new city you're moving to. This way, both your new and old friends can call you without paying for a long-distance call.

 
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Moving around the world?

Moving around the world?

A new career opportunity just came up in Paris, so you and your family are moving across the globe. Lucky for you, Vonage works virtually anywhere there’s high-speed Internet. You can take your current number with you if you’d like, and get a new Parisian number so all your new friends can call you locally and easily.

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We love hearing from our customers. Share your Vonage stories

Anyone that has moved their home knows that it can be a logistical nightmare no matter how much planning you do. The last thing you need is to be inconvenienced with trying to change your home phone number and losing contact at a time you need to be as organized as possible. When we found out we could keep our original number and use our same phones and modem in our new home we were delighted. Moving with Vonage was a seamless transition and allowed us to remain in contact with our friends and support system.

Terry Gallagher,
Vonage Customer Since 2008

Faq's

How can I stay connected to someone in my household if they move?
I have high-speed internet access at my new location, what do I have to do to move my service?
What can I do if I don’t have Internet access at my new location?
Do I have to disconnect my service when I move?
Can I keep my number when I move?
Do I need to purchase another line for a local number?
What can I do so I don’t miss any calls on the day I move?
Do I need to update the 911 address?
What happens to my number when I move?
Do I have to update my billing information?