Vonage® Extensions® App

Take your Vonage number anywhere you use your smartphone.

  • Get the same low rates on U.S. and international calling from home on your smartphones.
  • Receive home calls on your smartphones. The service uses your contact list, so you know who is calling.
  • Included.
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Vonage
Voicemail Plus®

Listen to your messages or get them delivered to your e-mail.

  • Hear voicemails from any phone, or get audio files of messages sent to your e-mail inbox.
  • Stay on top of missed calls while traveling.
  • Included.
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Enhanced Call Forwarding

Answer home phone calls no matter where you are.

  • Have calls forwarded through your Vonage Online Account or by phone.
  • Forward calls only when you want to; it’s easy to turn this feature on/off from your phone.
  • Callers won’t know the call is being forwarded.
  • Setup is easy.
  • Included.
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SimulRing®

Don't have a SmartPhone? Or need more than two SmartPhones to ring?

  • Simulring lets you forward calls to five additional phones whether they are desk phones, basic mobile phones or Smartphones that don’t have the Extensions app.
  • Callers won't know the call is forwarded.
  • Perfect for multiple offices or homes.
  • Setup is easy.
  • Included.
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More calling features

Powerful, easy to set up features that add value to every plan.
Virtual Number
Virtual Number
Save family and friends money by setting up a Virtual Number in their area code.
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Dedicated Fax Line
Dedicated Fax Line
Send or receive faxes from home without tying up your phone line.
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Add a Line
Add A Line
For your professional life or for your home life, get as many Vonage phone lines as you need.
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Toll-Free Plus
Toll-Free Plus®
Get a toll-free number for others to call you for free.
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Vonage SoftPhone
Vonage SoftPhone®
Download Vonage SoftPhone® so you can check voicemail, make, and receive calls from your computer.
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Virtual Number
Virtual Number
Save family and friends money by setting up a Virtual Number in their area code.
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All Included Features


CALL WAITING

See who's calling when you’re on the other line.


CALLER ID BLOCK

Keep your phone number private when you make calls.


CALL TRANSFER

Transfer calls to any number in the U.S., including Puerto Rico, and Canada while you’re on another call.


3-WAY CALLING

Add a third person to your phone conversation, anytime.


VONAGE ONLINE ACCOUNT

Manage your Vonage service from your smartphone or any computer.


IN-NETWORK CALLING

Unlimited¹ Vonage-to-Vonage calls for free.


INTERNATIONAL & DIRECTORY ASSISTANCE BLOCK

Block directory assistance and international calls.


RING LISTS

Direct your incoming calls to the Vonage line(s) of your choice.


CALL HUNT

Have up to five Vonage lines ring in sequence until your call finds you.


CALL RETURN

See who called and when, then return the call without having to dial the number.


DO NOT DISTURB

Have all your calls go straight to Vonage Voicemail Plus whenever you want.


REPEAT DIALING

Let Repeat Dialing keep dialing until the line you’re calling is free.


ANONYMOUS CALL BLOCK

Stops callers who block their Caller ID from ringing your phone. Anyone who dials you with a blocked Caller ID will receive a message that you don’t answer calls from unknown numbers.


BANDWIDTH SAVER

Maintain great call quality even with poor Internet connections.


NETWORK AVAILABILITY NUMBER

Forward your calls to a number of your choice in case the power goes out.


SPECIAL SERVICES NUMBERS

211 – Your connection to community services

311 – Your local public information center

411 – Residential and business phone listings within the U.S., including Puerto Rico, and Canada

511 – Timely travel information

711 – Your state’s Telecommunications Relay Services (TRS) so you can call any phone with a text phone (TTY)

811 – Locate your city’s underground utility lines


VONAGE ACCESS NUMBER

People can dial a Vonage Access Number and your phone number to connect with you for the price of a local call.


FAQs

Learn more about Vonage Features

  • How do I set up Vonage features?
    • You can set up and manage your features through your Online Account. You can also control some features using your phone’s keypad. Learn more about Vonage telephone keypad features.

      To learn more about features, check out our Features & Settings support center.
  • How do I use features with my mobile phone?
    • With Vonage you can use your home calling plan on two smartphones and get the same great calling rates on the go.* You can also use your smartphones to receive calls made to your Vonage phone number.

      Other features, like SimulRing and Call Forwarding, also allow you to receive calls on smartphones, cell phones and landlines.

      *Calls made outside of Wi-Fi networks will use your data plan and depending on your data plan, data-usage rates may apply.
  • How can I use my Vonage service when I travel?
    • With our Vonage Extensions app already included in your plan, it’s easy to take Vonage with you. Download our app to your smartphone, and you can call over Wi-Fi or 3G/4G (standard data rates apply) taking advantage of your Vonage calling plan. You’ll be able to make and receive calls like you’re home. Another great option is to take your Vonage Box™ with you. If you’re going somewhere with high-speed internet, you can connect the box and use your Vonage plan, even when you’re overseas.
  • How do I know which features are free and which I pay to add?
    • We call our paid features "Add-On Features," and our free features, "Included Features." You’ll find them clearly labeled on this website. All Vonage calling plans come with 25 features, including Voicemail, Call Forwarding and Call Waiting. And of course, you get our new and improved app, which lets you make and receive calls as if you were at home.

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¹Unlimited Calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

HIGH SPEED INTERNET REQUIRED. VALID FOR NEW ACCOUNTS ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 400), all call minutes placed from both your home and registered Extensions® phones will count toward your monthly minutes allotment. Extensions® calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

†Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

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