New Customers

I bought my Vonage device at a retail store and want to activate my new account.

ACTIVATE ACCOUNT

Existing Customer

I have a Vonage account and want to add my new retail device to my account.

Username or 10 digit phone number Forgot Username

¹Unlimited Calling is based on normal residential, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

HIGH-SPEED INTERNET REQUIRED. VALID FOR NEW ACCOUNTS ONLY. RATES EXCLUDE INTERNET SERVICE, FEES AND TAXES. Extensions® permits inbound and outbound calling on up to two additional registered phones at the home calling plan rates. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 400), all call minutes placed from both your home and registered Extensions® phones will count toward your monthly minutes allotment. Extensions® calls made from mobiles use data or airtime and may incur surcharges, depending on your mobile plan. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

†Limited time offer. Valid for residents of the 48 contiguous United States, 18 years or older, who open new accounts. Cannot be combined with any other promotional offer. Offer good while supplies last. Limit one prepaid card per household. Customer must subscribe to Vonage for 61 consecutive days to receive the prepaid card. Allow up to 8 weeks after the 61-day requirement to receive the prepaid card. Terms and conditions are applied to prepaid cards. Vonage has the sole right to decide all matters and disputes arising from the prepaid card and all decisions are final. All taxes on prepaid cards are solely Customer's responsibility. Vonage is not responsible for any damage to the prepaid card sustained during delivery or product defects of any kind. In the event that the prepaid card become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value. Vonage Visa prepaid card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

© 2016 Vonage