New realty hits the ground running with support from Vonage

Business communication case study: Main Street Realty Plus

Main Street Realty Plus was searching for a cost-effective business communications system that included how to get things done without the cost of a receptionist. Vonage® brought them a feature-rich system that filled the bill.

Vonage Business service has helped my startup company get started with a more impressive bottom line.

Greg Henderson , Broker/Owner of Main Street Realty Plus

Greg Henderson, Broker/Owner of Main Street Realty Plus in Albertville, Alabama said that when he selected Vonage Business, it was because Main Street Realty Plus was a new company looking for answers to help it work without a receptionist in a turbulent economy. The small business also was searching for a cost-effective method of communication.

Stay connected on the go

Because realtors are often out of the office and showing clients various available properties, Henderson says he loves the fact that “I can answer the telephone from a remote location” with “Never Miss a Call” settings like Find Me, Call Forwarding, and Simultaneous Ring.

Easy customization maximizes efficiency

The Virtual Receptionist feature is a fully customizable phone menu that routes callers to the appropriate extension with recorded menu prompts. Small businesses like Main Street Realty Plus get a professional phone menu as an included feature with their Vonage service. All of the settings can be updated from the Admin Portal, and changes can be made whenever necessary. With Vonage Business, Henderson can set the prompts that callers hear when they call the main company number, and then adjust his settings on his extension to forward to his mobile phone when he’s out of the office.

Read your voicemail

Another feature that resonates well with the Main Street Realty Plus team is the Voicemail Transcription feature. According to Henderson, “my favorite feature is that the voicemail is translated into email form allowing me to obtain it anywhere.”

Vonage kickstarts startup

As a new company working in one of the hardest-hit industries of our current economic climate, Henderson notes that his Vonage Business service “has helped my startup company get started with a more impressive bottom line.”
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