Business communication case study: Veraxia Commercial Real Estate Solutions
Vonage has improved our business by providing us with a ‘full service phone system’ at a very reasonable cost. We now have a professional phone presence for our customers.
Costas Hrousis and Shawn Donahue are the co-founders and “salespeople” of Veraxia Commercial Real Estate Solutions. Veraxia CRES is a commercial real estate brokerage and advisory firm based in Bethlehem, Pennsylvania. Donahue explains the origin of Veraxia: “Our name sounds complicated, but it’s quite simple. Ver is the Latin root for Truth and Axia is the Greek root for value, which are two important covenants needed to be successful not only in CRE, but in business today.” This real estate brokerage understands the importance of providing a valuable service with a straightforward business practice.
A feature-rich business phone system solution
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They were hesitant initially about making the switch due to concerns about VoIP, which is delivered over the public high-speed internet. Prior to starting their company they were with a local office of a national CRE firm that used a much larger system. “We were finding that comparable systems were not cost effective when starting out, but we wanted the bells and whistles. Vonage Business was the solution for us.”
After comparing features and pricing from various business VoIP companies, they selected Vonage Business for its features and price. Vonage’s rich feature set had everything the firm needed and more, including an auto attendant feature.
Stellar support and service seals the deal
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