Managing a large volume of calls has never been this easy
RECEPTIONIST CONSOLE OVERVIEW
HOW RECEPTIONIST CONSOLE WORKS
Once this feature has been enabled on your account you can assign the service to any user extension (Metered or Unlimited). The service can only be assigned to one user extension. In order to assign more extensions to the receptionist console service and capabilities, the company will have to purchase multiple add-ons.
The console will then appear directly in the main navigation of the desktop app and integrates with your desktop phone.
*Receptionist Console is only available on VBC Desktop-Connect
WHY YOU’LL LIKE RECEPTIONIST CONSOLE
- Seamlessly integrate with VBC desktop app
- Handle up to 50 concurrent calls at a time
- Decrease average customer wait time and call abandon rate
- Boost employee productivity, and streamline customer communications
- Enjoy an intuitive design with a super friendly user interface
*Messaging to and from toll-free numbers, as well as social messaging are features available for customers paying for Vonage Business Inbox.
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