Vonage Support PLUS powered by Soluto™
Personalized and friendly remote IT support for technology issues.
VONAGE SUPPORT PLUS OVERVIEW
Whether your employees are working from the office, in the field, or at home, Vonage Support Plus can help them handle any technology need, so you can focus on what matters most.
This service is specifically designed for small businesses, and gives your employees unlimited access to a team of highly trained U.S.-based tech experts. These experts deliver fast and effective solutions when your employees need them. This includes virus removal, hardware installation or third-party business software support for Office 365, Dropbox, QuickBooks®, etc.
There is no limit to the quantity or duration of support interactions your team will receive, and experts are available 7 days/week.
HOW VONAGE SUPPORT PLUS WORKS
Once one of our dedicated agents sets your team up with Vonage Support PLUS they can begin connecting with experts for help with tech issues in seconds. This can be done via the "Soluto™ for Vonage" app or by calling a 1-800 number.
WHY YOU’LL LIKE VONAGE SUPPORT PLUS
- Tech experts have a 93% issue resolution rate
- Virtually unlimited access to experts 7 days/week
- Employee users can click-to-chat or click-to-call in seconds
- Experts can remote-in to many types of devices for fast issue resolution
- Proactive educational content is delivered to employees via the app
Vonage Support PLUS is an add-on feature you can subscribe to when you purchase a Vonage Business Cloud phone system. Chat with a Vonage sales professional about helping your IT team become rock stars with Vonage Support PLUS powered by Soluto™.
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