SugarCRM® Integration

Vonage® for SugarCRM®

Get more out of SugarCRM. Effortlessly integrate your voice interactions into your key SugarCRM workflows. Vonage for SugarCRM Integration provides a rich, easy to use and intuitive interface that helps your business be more productive on desktop and on your employees mobile devices.

  • No client-side installation
  • Richer data interactions across business applications
  • Supported on most browsers including Edge, Chrome, and Firefox
Built for Customer Engagement.
Engineered for Productivity
Vonage® integrations are built from the network up, providing efficiency, reliability, and enhanced quality of service for your SugarCRM tasks.
Automated Call Logging
Automatically log all incoming and outgoing calls through SugarCRM when the caller ID or clicked number is matched to a SugarCRM contact or lead.
Click to dial any phone number appearing in SugarCRM through your Vonage Business phone system. The app also ties the call record to the corresponding contact in SugarCRM.
Call Note Taking & Tasks
Note taking for inbound/outbound calls are captured in call activities. From the same screen pop up, you can schedule next calls or tasks.
Incoming/Outbound Screen Pops
Screen pops let you know who’s calling and provide relevant account details from SugarCRM. Quickly create contacts or lead while on the call with new customers.
Getting Started
Using Vonage® for SugarCRM® integration requires a supported web browser, the Vonage Integration Suite application, an active Vonage Business account and a SugarCRM account
Customers can activate SugarCRM integration within their Admin Portal or by calling the Vonage support team. For more details, Enterprise customers should visit the Enterprise Support Website and Vonage Business Cloud customers should visit the Business Cloud Support Website.
Communication is...

More control, greater productivity, and increased subscriptions.

Vonage is increasing productivity for one of the largest publishers of locally-based media in the U.S.
Here’s why they chose to move to the cloud with Vonage:

Unified Communications.

Vonage unified their communications systems with reliability and Quality of Service across Vonage’s carrier-grade private MPLS network and SD-WAN SmartWAN solution to optimize connectivity.

SugarCRM Integration.

Consolidation around SugarCRM as their core CRM tool automated vast amounts of manual entries.

IT Simplicity.

Seamless integration allowed their single IT team to manage all the moving parts within the expansive organization.

Reimagine how business gets done
From cloud-hosted phones on your current broadband to UCaaS solutions on a purpose-built network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.
Vonage® Business Cloud

If your business is looking for a robust, intuitive, and reliable business cloud service at an incredible value, explore Vonage Business Cloud.

99.999% uptime reliability¹
Runs on your high-speed internet connection
Enhanced quality of service with SD-WAN technology available
40+ features to help you customize your business communications
Mobile and desktop applications enable mobile working and virtual teams
High-quality voice, point to point video, and messaging
Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing
Integrates with the business applications you use everyday
Easily scales as your business grows
Simple activation and setup with 24/7 customer support
Month-to-month contracts available
¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.
Find out how Vonage can help your business communicate better.

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