Where's your smartphone? You probably just put your hand in your pocket. You may even be reading this article on it. You likely use your smartphone as command central for your personal life, and odds are, your employees do, too. Thanks to cloud communications, they can have access to their full office communications system from their mobile devices. Swapping your office phone for a smartphone can help further balance work-life responsibilities.
Here are five benefits to letting your employees use their smartphones as their office phones:
1. Your Employees are Accessible Regardless of Location
At the end of the day, your employees are people, and they have many reasons for wanting to get out of the office while still staying productive. Consider the salesperson who is always on the road selling your wares to customers, the programmer who enjoys working from home in the afternoons because he needs quiet to finish a task, or the mother who works a few hours in the evening so she can pick up her kids from school.
With smartphones, your employees don't have to be in the office to get their jobs done. Most importantly, colleagues and customers can reach them by dialing a single number. Many companies use mobile apps so employees can access calls on any device that has the app installed, such as smartphones or tablets.
2. Collaborating with a Mobile Office Phone
Working remotely can be great for productivity, but sometimes not so much for collaboration. With a single button, colleagues easily reach one another — no more trying multiple numbers. And with cloud capabilities, your team can use collaboration features to turn their smartphones into conference phones, keep track of project information, and share status updates, regardless of where everyone works.
Thanks to cloud communications, your employees can have access to their full office communications system from their mobile devices.
3. Customers See a Single Business Identity
One of the challenges with employees using personal smartphones for work is that it doesn't present a professional image. With a business cloud phone system, however, when employees call or text using their mobile apps, customers see a business identity — so employees project a professional business presence. Since the business communications are done through an app, it also helps employees successfully juggle their personal and work lives. That means you don't have to worry that an employee will answer, "What!?" or "I'm almost home!" thinking it's their spouse when it's actually your biggest client on the phone.
4. Video Conferencing is at Your Fingertips
It's easy to misunderstand tone in an email or text. Even with phone calls, it can be hard to connect with people without their facial expressions. Not to mention that remote teams make it challenging to have whiteboard brainstorming sessions — you know, the ones where the conference room ends up looking like a package of Post-Its exploded. When employees use their smartphones as their conference phones, they have access to video conference capabilities and can have an almost face-to-face chat at any time. They can even brainstorm together to their hearts' content.
5. Productivity Tools in Their Pockets
Many people use calendar and note-taking apps to stay productive. It used to be that this information was stored in one place, but with cloud communications, employees can access it wherever they are. Employees can access all their contact information and productivity tools on their smartphones, and no one has to worry about running back to the office to get an important number, since all that information is in the cloud.
Not only are you giving your employees more features and benefits by using their smartphones, but you can save your company considerable money by reducing investments in hardware and related overhead.
Visit Vonage Business to learn more about how your employees can start using their smartphones as desk phones.