Amy Scott is Director of Sedulous, a service design and customer experience consultancy that has worked for a variety of blue-chip global British, Australian, European and American organisations on how to improve their service and deliver better experiences to their customers. The consultancy has grown rapidly by developing a reputation for creating highly effective customer initiatives that make a real impact on a company’s bottom-line.
Sedulous also undertakes numerous large, complex market research projects on behalf of clients helping them gain business knowledge and actionable intelligence.
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