Annette is Vice President of Customer Experience at Touchpoint Dashboard. She also blogs at CX Journey, where she shares her passion for helping companies understand the importance of the employee experience and its role in delivering an exceptional customer experience, as well as how to transform their cultures to ensure the customer is at the center of every conversation. She was recently recognized as one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and has been recognized by several organizations as a top influencer in Customer Experience. She is an active CXPA member, as a CX Expert, CX Mentor, and a SoCal Local Networking Team Lead; she's also serves on the Board of Directors.
Get our top articles delivered right to your inbox, every other week.
We're delighted to begin sharing the latest articles from Perspectives---directly in your email inbox. Look for your first installment soon, and thank you for subscribing!
We'll call you right now.
By clicking the "Call Me" button, you consent to receive a phone call from Vonage at the phone number provided. Your consent does not require or imply that a purchase be made. These calls may be connected through an automated technology.