Skip to main content

NewVoiceMedia to Deliver Service Excellence at Dreamforce

We’re pleased to report that NewVoiceMedia has been selected to provide the service telephony at salesforce.com’s Dreamforce conference, the world’s largest vendor-led technology event.

Our market-leading cloud contact centre solutions, which integrate seamlessly with Salesforce to deliver a personalised and unique customer experience, will be used by Salesforce support agents in Dreamforce's Live Customer Engagement Centre, located in the Expo area (Moscone North). Staff will assist the event’s 100,000+ exhibitors and attendees, responding to questions across multiple channels including phone, email, social media and live agent chat.

As well as delivering excellent service at the cloud event of the year, we’ll be exhibiting in booth W222 in the Cloud Expo, where visitors can find out how they can integrate their voice communications with Salesforce to provide a fast and personalised response and improve overall customer service and satisfaction levels.

Last week we announced that we will be a gold sponsor of Dreamforce, which will be held November 18 – 21 at the Moscone Center in San Francisco. Salesforce expects more than 120,000 people to register to attend this year's 11th annual conference and experience the power of social and mobile cloud computing and connect with their customers in a whole new way.

Read my recent blog post for five reasons why Dreamforce is such a big deal, and why you should definitely join us there!
Keep the Perspectives Coming!
Get our top articles delivered right to your inbox, every other week.

Please correct the fields marked above.

Confirmed!

We're delighted to begin sharing the latest articles from Perspectives---directly in your email inbox. Look for your first installment soon, and thank you for subscribing!

Recommended For You
Please fill out the form and we will be in touch with you shortly.

Thank You.
A specialist will contact you soon.

You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.

Get Started
Request a Free Quote

There was a problem with some of your entries. Please correct the fields marked above.

Thank You.
A specialist will contact you soon.

You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.