Digital Transformation with Cloud Integration

Supplying Contextual Information in Real Time

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In this eBook you’ll learn:

The benefits of integrating business software into your communications system.

Why businesses both large and small are embracing robust cloud-based business software integration strategy.

The best integrations to improve employee productivity, customer service and business management.

The key benefits of popular CRM integrations such as Salesforce, SugarCRM, Zoho and more!

How to get the most out of your cloud integrations investments.

Digital Transformation with Cloud Integration:
Executive Summary

Unified communications offers businesses a lot of flexibility. But empowering voice communications can mean so much more with the strategic use of cloud integrations. Cloud integrations turn business processes into lean functions that unify otherwise isolated systems — ideally adding a dash of automation along the way.

Integration can mean bringing legacy business processes up to today’s communications standards. But more importantly, it means taking a step forward and integrating the business applications you use every day into your communications system. By doing this, a business can support more business efficiency, manageability and scalability—not to mention maximizing the benefit of the initial investment in business software.

In general, there are four different categories of cloud integrations that can be integrated into company's business phone system, marketing platforms, accounting software, and other cloud-based technology.

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A Good Read For
  • Small and medium-sized business owners
  • CTOs, COOs and CIOs
  • Enterprise decision-makers
  • IT Managers and Directors
TABLE OF CONTENTS
  • Chapter 1: Six Benefits of CRM in the Cloud
  • Chapter 2: Practical Examples of Cloud Application Integration
  • Chapter 3: CRM Integrations Drive Business Productivity and Elevate Service Delivery
  • Chapter 4: Cloud Integrations Can Help You Earn Customer Loyalty
  • Chapter 5: Salesforce Cloud Integration Gets You More Bang for Your CRM Buck
  • Chapter 6: Microsoft CRM Integration: Getting the Most Out of Your Cloud Investments
  • Chapter 7: Zoho CRM Integration: Streamlining Operations and Customer Interactions
  • Chapter 8: How Does Oracle Cloud CRM Integration Improve Client Interactions?
  • Chapter 9: Legal Integration: The Clio Cloud and Other 'as-a-Service' Solutions
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Digital Transformation with Cloud Integration Supplying Contextual Information in Real Time

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Learn more about how Vonage is changing the business communications landscape here.

And check out the Perspectives blog for insights, best practices, and what's next in business cloud communications.

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