Communications Transformation is the Foundation of Digital Transformation

A Frost & Sullivan Whitepaper

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In this whitepaper you’ll learn:

How cloud-based communication and collaboration tools deliver unprecedented possibilities to connect

Why CPaaS solutions alongside UCaaS offerings can further enhance employee productivity and business agility

Real-world scenarios on the linking of advanced communications and overall digital transformation

Communications Transformation is the Foundation of Digital Transformation: Introduction

Many organizations are looking inward to find ways to improve not only the bottom line but also find opportunities to improve employee productivity and streamline business workflows. These renewed efforts, commonly referred to as digital transformation, are shining a light on many of the legacy or outdated technologies still in use.

Digital transformation is defined as the process of using digital technologies, including advanced communications, to remove cumbersome obstacles to growth that have built up in an organization over time.

One of the most prominent obstacles in any organization is communications burdened by antiquated phone systems and the often manual process of communicating with customers, suppliers, partners and colleagues. Powerful, cloud-based communication and collaboration tools deliver unprecedented possibilities to connect with colleagues, customers, and partners.

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A Good Read For
  • CTOs and CIOs
  • Chief Digital Officers
  • Enterprise decision-makers
  • Customer Experience Leads
  • IT managers
  • Small and medium-sized business owners
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Communications Transformation is the Foundation of Digital Transformation

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Learn more about how Vonage is changing the business communications landscape here.

And check out the Perspectives blog for insights, best practices, and what's next in business cloud communications.

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