A Guide to Verifying Users in Financial Services

How banks and fintech companies can securely onboard customers at global scale with phone verification.

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In this eBook you’ll learn:

How phone verification protects your customers and your business with as little friction as possible

How phone verification works

When you should use phone verification

How financial services companies verify users with Nexmo

A GUIDE TO VERIFYING USERS IN FINANCIAL SERVICES
How banks and fintech companies can securely onboard customers at global scale with phone verification.

The financial services industry is changing rapidly; new technology is enabling fintechs and challenger banks to offer disruptive services and apps across payments, lending, money transfers, investing, crowdfunding, and cryptocurrency. It’s a competitive space and on the global battlefield to win and onboard new customers, providing a convenient and seamless experience is what puts you in front.

The most precious commodity available in financial services is a customer’s trust; with data breaches in the news every day and technology only growing more advanced, fraud is a real problem. So how do you earn and keep your customers’ trust? Phone verification with two-factor authentication using SMS and Voice is the most frictionless solution available. Learn more about it in this guide.

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A Good Read For
  • CTOs and CIOs
  • Chief Digital Officers
  • Enterprise decision-makers
  • Customer experience leads
  • IT managers
  • Small and medium-sized business owners
TABLE OF CONTENTS
  • User Verification: A Balancing Act in Financial Services, p2
  • Phone Verification: The Most Effective Defense for Going Global, p3
  • When Should You Use Phone Verification?, p4
  • Getting Global Phone Verification Right, p5
  • How Financial Services Companies Verify Users with Nexmo, p6-7
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A GUIDE TO VERIFYING USERS IN FINANCIAL SERVICES
How banks and fintech companies can securely onboard customers at global scale with phone verification.

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Thank You.

Thank you for downloading A Guide to Verifying Users in Financial Services. You might be interested in checking out our recent blog post about best practices in data security; or this one about communication as the differentiating factor among companies, the best opportunity for a digital transformation that will put you ahead of the curve.

On the surface Nexmo might look similar to competitors in the CPaaS space; however, we have some key advantages around our quality of service, such as our patented Adaptive Routing technology. Our pricing is more competitive as well, so many clients migrate over to us once they realize the cost saving or quality benefits.

We can put you in touch with a specialist if the timing is right for you; please contact us.