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Featured stories of Vonage in the news

Venture Beat - June 25, 2018
In the early days of chatbots, there was a lot of hype around how they would transform business as we knew it. Now, two or three years down the road, we’re seeing that these promises were somewhat inflated and premature. The hype has diminished, reality has set in, and chatbots need to start solving real-world business problems or they will be relegated to a business technology fad that failed to find a practical application in the enterprise.
Contact Center World - June 22, 2018
Vonage announced an expansion of its contact center footprint. The Company now offers its omnichannel contact center product suite, Vonage CX Cloud, to businesses of all sizes using its cloud-native unified communications platform, Vonage Business Cloud (VBC).
No Jitter - June 22, 2018
Cloud communications provider Vonage made a bevy of announcements at Customer Contact Week, taking place in Las Vegas. First, the company announced it's expanding its contact center footprint by offering its omnichannel Vonage CX Cloud solution. Second, Vonage announced it has partnered with artificial intelligence (AI) vendors to enhance the AI capabilities offered via is API platform, Nexmo. Last, but not least, Vonage announced programmable contact center capabilities through Nexmo so software developers can customize their solutions with capabilities like split recording and real-time text-to-speech translation.
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