No Jitter -
June 22, 2018
Cloud communications provider Vonage made a bevy of announcements at Customer Contact Week, taking place in Las Vegas. First, the company announced it's expanding its contact center footprint by offering its omnichannel Vonage CX Cloud solution. Second, Vonage announced it has partnered with artificial intelligence (AI) vendors to enhance the AI capabilities offered via is API platform, Nexmo. Last, but not least, Vonage announced programmable contact center capabilities through Nexmo so software developers can customize their solutions with capabilities like split recording and real-time text-to-speech translation.