Recording Employee Calls

No more, “Can you remember what they said?”


Recording employee phone calls is better with Vonage® Business. Get private storage in the cloud. Customize your call recording options. Maximize accountability and get assurance of accuracy.

Recording calls? We’ve got a few ways.

With On-Demand, Company-Wide, and Premier call recording, every recorded call is organized and available for easy access thanks to online portals on the Vonage Cloud. Search call logs by extension or client account. Easily send recordings via email. Alter rules and download or delete recordings to make space in the archive, and so much more.


Record what you want, when you want.

Get 15 hours of recording calls for $4.99 a month* per extension. Easily play back calls or send audio files via email. With On-Demand Call Recording each extension has full control over their recordings management on the User Portal. Available with Essentials. Premier call recording offers Vonage® Premier customers similar robust recording capabilities also available at competitive rates. To learn more, speak to a Premier specialist at 1.877.862.2562.


Company-Wide Recording. Make the rules as you go.

Get 500 hours storage for $49.99 a month* with additional blocks of 250 hours available for $19.99*. With Company-Wide Call Recording, you can schedule rules and recording parameters for your entire office. Store your recordings in a password-protected archive, or easily distribute them through the admin portal. Available with Vonage Essentials Service.


Train better. For half the price.

Add-on Call Monitoring to your Essentials Company Wide Recording for half the original price. Employee monitoring helps train better with three key capabilities: listen in, to monitor a call: whisper, to speak only to them: and barge, to step in for support. Call monitoring capabilities are also available for our Premier customers.

Custom recording that’s right for your business
Works with VoIP desk phone or mobile app
Easily implement into contact centers and employee training
Meets regulatory requirements for various compliances
Saving time and money with better call recording
Company Call Recording is a feature that goes straight to the bottom line.
Lee Rosen, Rosen Law Firm

OUR BUSINESS PLATFORMS

Reimagine how business gets done

From cloud-hosted phones on your current broadband to UCaaS solutions on a dedicated network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.

Vonage® Essentials
Robust, intuitive, and small business friendly:

Runs on your high-speed internet connection

40+ features to help you customize your business communications

Mobile and desktop applications enable mobile working and virtual teams

High-quality voice, point to point video, and messaging

Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing

Integrates with the business applications you use everyday

Easily scales as your business grows

Simple activation and setup with 24/7 customer support

Month-to-month contracts available

Vonage® Premier
Enterprise-grade unified communications:

Enterprise-grade unified communications

Hybrid network and bring your own broadband options with SD-WAN

One of the nation’s largest purpose-built MPLS networks

Elevated quality of service for voice, video, and data communications

Advanced features including conferencing for up to 300 users

Mobile and desktop applications enable mobile working and virtual teams

Reliable and scalable solutions for inbound, outbound, and multi-site contact centers

Deep integration ties phone service to top business applications

End-to-end managed installation and dedicated service teams

Call for a free consultation from a business phone system specialist.

Anytime between 8AM - 9PM ET

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