Launch a Contact Center

Maximize your customer’s experience. Simplify your agent’s lives.


When you start a contact center you can boost sales and make your callers, customers and agents happier. Our inbound, outbound and hybrid solutions are feature rich and multi-channel. Building a cloud-hosted call center is easy and affordable.

Learn from our experience.

Vonage has experience customizing contact centers solutions based on any business need and budget. Our network options allow you to build centers in multiple locations and that support remote agents.


Not just a contact center. A multichannel mothership.

Talk, chat, video, or social – your solution can include all the ways you communicate with your customers. We can also help you integrate with the business applications that you already use to support your customers and employees.

Zendesk® Integration

Streamline workflows and build efficiencies with our support desk software integration.

NEXMO APIs

From SMS and Chat, to programmable voice, Nexmo APIs provide the building blocks you need.

Mobile Access

Get superior analytics and other contact center functionality right on your smartphone.


Billions of interactions? Bring it on.

Interactions shouldn’t affect your center’s uptime. We have bandwidth trafficking and network solutions including MPLS network or hybrid options. SmartWAN can help maximize QoS for a remote center or employee in a home office running on broadband. We also offer IVR and ACD.

SD-WAN

Keep bandwidth-intensive cloud applications from impacting call quality and more.

MPLS Network

Elevated quality of service on your own private dedicated network.

Bring Your Own Broadband

Easily connect a home agent or branch office to a main center with a private MPLS circuit.


Affordable contact center? It’s not a pipe dream.

Ready to get started? We can minimize additional hardware, software, and up-front capital costs. Get free 24/7 IT support. And our deep business software integration drives efficiencies and increases your ROI.

MORE ABOUT CONTACT CENTERS
Make contact. Start a contact center.
Build inbound, outbound and multi-site centers easily and affordably
Seamlessly support chat, talk, text, cloud integrations and more
Robust network solutions give you high-quality voice and video with more uptime
Healthy success with a robust call center solution.
Doctors don’t want to be computer geniuses, they want tools that make their lives easier.

OUR BUSINESS COMMUNICATIONS PRODUCTS

Business grade. People friendly.

From a cloud-hosted phone system on your current broadband to a unified communications solution on a dedicated network, we can build custom communications for every business and every budget.

Vonage® Essentials
Robust, intuitive, and small business friendly:

Runs on your high-speed internet connection

40+ features to help you customize your business communications

Mobile and desktop applications enable mobile working and virtual teams

High-quality voice, point to point video, and messaging

Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing

Integrates with the business applications you use everyday

Easily scales as your business grows

Simple activation and setup with 24/7 customer support

Month-to-month contracts available

Vonage® Premier
Enterprise-grade unified communications:

Enterprise-grade unified communications

Hybrid network and bring your own broadband options with SD-WAN

One of the nation’s largest purpose-built MPLS networks

Elevated quality of service for voice, video, and data communications

Advanced features including conferencing for up to 300 users

Mobile and desktop applications enable mobile working and virtual teams

Reliable and scalable solutions for inbound, outbound, and multi-site contact centers

Deep integration ties phone service to top business applications

End-to-end managed installation and dedicated service teams

Call to get a free quote from a specialist.

Anytime between 8AM - 9PM ET

Or, you can tell us a little bit about your business and we’ll match you to a specialist who can start your free quote.

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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.

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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.