Retail

Reliable and affordable business communication solutions that help you do more with less.



Focus on what matters most with quality you can trust.

You can’t afford a system outage on Black Friday. With our cloud-based business communication platforms, you’ll be up and running all day, every day.

  • Maximize uptime. Reliable cloud hosting and backup features keep your business moving, even during emergencies.
  • 24/7 support. Our customer service and IT teams are ready whenever you need them, even during holidays and weekends.
  • Enhance the experience. Ensure quality of service (QoS) with our SmartWAN solution and/or MPLS network.

Maximize profitability with flexible communication capabilities.

Back-to-school? Pop-up shop? We’ll help you make the most of every opportunity by enhancing communication across the supply chain, and allowing you to scale quickly.

  • Conferencing capabilities. Set up web and audio conferencing to connect with your wholesalers and across locations.
  • Work on the go. Take calls from the floor and orders after hours via mobile and desktop apps.
  • Right-sized staffing. Easily scale up and down during your busy season, and even add a contact center as needed.

Keep shoppers coming back with tailored customer service.

Meeting the demands of your customers can be a tall order. We’ll help you deliver great service and stay top of mind with innovative features.

  • Contact centers. Improve customer service with a simple call center—or a powerful omnichannel support hub.
  • Brand personality. Enhance customer interactions with customizable features like music on hold and a virtual receptionist.
  • Contextual communications. Give your developers APIs to build innovative communications like SMS order status notifications.

Connect your business tools to your phone service for seamless productivity.

Why businesses like yours choose Vonage.
Simple and easy to use
Our phone features and plug-and-play business communications solutions are so intuitive you won’t need a manual
Top-notch customer service
Our experts provide 24/7 customer and technical support. Better than white glove—we call it Orange Glove Service.
Quality of experience
With our cloud-hosted solutions, you get high-quality voice, video, and messaging—and enhanced quality of service (QoS) when you need it.
Innovative APIs
Communication APIs will help your development team create effective, contextual communications across voice, messaging, and authentication.

Insights from Perspectives

Karen Allen Salon & Spa: Mobile-collaboration tools bring tranquility to a busy business

Vonage has been a key ingredient in helping our operation run smoother, so our team can provide guests the attention they deserve.

Khanh Nguyen, Karen Allen Salon & Spa

OUR BUSINESS PLATFORMS

Reimagine how business gets done

From cloud-hosted phones on your current broadband to UCaaS solutions on a dedicated network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.

Vonage® Essentials
Robust, intuitive, and small business friendly:

Runs on your high-speed internet connection

40+ features to help you customize your business communications

Mobile and desktop applications enable mobile working and virtual teams

High-quality voice, point to point video, and messaging

Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing

Integrates with the business applications you use everyday

Easily scales as your business grows

Simple activation and setup with 24/7 customer support

Month-to-month contracts available

Vonage® Premier
Enterprise-grade unified communications:

Enterprise-grade unified communications

Hybrid network and bring your own broadband options with SD-WAN

One of the nation’s largest purpose-built MPLS networks

Elevated quality of service for voice, video, and data communications

Advanced features including conferencing for up to 300 users

Mobile and desktop applications enable mobile working and virtual teams

Reliable and scalable solutions for inbound, outbound, and multi-site contact centers

Deep integration ties phone service to top business applications

End-to-end managed installation and dedicated service teams

Call for a free consultation from a business phone system specialist.

Anytime between 8AM - 9PM ET

Or, tell us about your business and a specialist will get in touch.

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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.

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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.

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