Vonage Promo details

Agent Terms and Conditions

In addition to the terms and conditions of any applicable master agent, authorized agent or other written agreement between the participants and Vonage Business Inc. or other affiliates of Vonage Holdings, Inc. (collectively, the “Company”), the following terms and conditions shall apply to this promotion:

Summary of Material Changes:

  1. A new promotion for Vonage business services began effective January 1, 2018.
  2. Under the previous promotion, 4x MRR or 3x MRR was awarded for the sale of Vonage® Essentials services depending certain criteria; and 2x MRR was awarded for Vonage® Premier services.
  3. Vonage® Essential services is now known as Vonage® Enterprise services; and respectively, Vonage® Premier services is now known as Vonage® Business Cloud services.
  4. Under the current promotion, 2x MRR will be awarded for the sale of both Vonage® Enterprise and Vonage® Business Cloud services with additional MRR awards available based on qualifying platforms, seats, and add-on features as further outlined in the terms below.

In addition to the terms and conditions of any applicable master agent, authorized agent or other written agreement between the participants and Vonage Business Inc. or other affiliates of Vonage Holdings, Inc. (collectively, the “Company”), the following terms and conditions shall apply to this promotion:

Effective Date: July 1, 2018

Cloud Services and Circuits Promotion:

  • The Monthly Recurring Revenue (“MRR”) reward period will commence on January 1, 2018 and will continue through September 30, 2018, for all New Sales. “New Sales” means sales to end user customers (individuals or entities, including any affiliated individuals or entities) that have never purchased Company products or services.
  • All eligible participants shall receive 2x MRR for the sale of Vonage® Business Cloud and Enterprise Services.
  • Vonage® Business Cloud includes the following services: Vonage Business Cloud Mobile Plus, Vonage Business Cloud Complete including conferencing + collaboration tools from Chime Pro tier, Mobile and Desktop Apps, SMS Virtual Receptionist, Visual Voicemail/Voicemail Transcription.
  • Vonage® Enterprise includes the following services: Premium Hosted Seats, Basic Hosted Seats, SIP/Analog/PRI Trunking, Hardware Rentals, Web and Video conferencing, Speak2Dial, Visual Voicemail, Hosted Call Recording and other cloud-based services.
  • New Sales that are approved by Vonage for the Vonage teaming program and involve a Vonage sales professional shall be eligible to participate in the promotion.
  • Effective January 1, 2018 through September 30, 2018, in addition to the 2x MRR awarded for Vonage Enterprise and Business Cloud services, Vonage will award additional MRR for New Sales of services and/or seats as follows:
    Additional Award
     New Sales
     2x MRR
     Business Cloud 10+ seats
     1x MRR
     Enterprise 100+ seats
     2x MRR
    Advanced Contact Center 100+ seats
  • New Sales of and SmartWan services shall be eligible for an award amount of 1x MRR.
  • New Sales of circuit orders, access products, and POTS lines shall not be eligible for an award.
  • For Vonage Business Cloud customers, “MRR” shall mean a one-time payment in addition to any commissions, which will be paid by the end of the calendar month after the month in which Vonage receives the customer’s first full payment. Order must be entered by the last day of the month in which New Sale was obtained.
  • For Vonage Enterprise customers, “MRR” shall mean a one-time payment in addition to any commissions payable under an agent agreement and will be paid within one month following execution of a signed sales contract (e.g., for a sales contract signed in January commission will be paid on or about the 20th of February).
  • All New Sales must be: (1) on Company’s standard service agreements and terms and conditions (without modification) (2) with a minimum initial service term of 36-months or longer (for Vonage Enterprise services, as applicable), and (3) registered through a Regional Channel Manager.
  • All MRR must be sold pursuant to the Company's standard service order and priced at the applicable standard retail pricing. New Sales that require ICB (Individual Case Basis) approval will be subject to a reduced bonus payout (not to exceed 1x MRR), or potentially no payout based on the negotiated ICB pricing.
  • Any New Sales that are terminated or otherwise canceled for any reason prior to installation or within the first six (6) months of the initial service term are subject to full chargeback and recovery of the MRR payment from agent.
  • New Sales with MRR over $100,000 do not apply to this promotion.
  • New Sales must qualify as commissionable sales under the applicable agent agreement on or before September 30, 2018.
  • This promotion may not be combined with any other offer or promotion.
  • Vonage reserves the right in its sole discretion to change or modify the terms and conditions at any time and/or cancel the Promotion entirely.