VoIP technology and cloud hosting are uniquely suited to tying distributed office locations together on the same phone system. Within one account, numerous company locations around the country can maintain their own phone lines, but function as if the employees are together in the same building – transferring calls, dialing extension-to-extension, maintaining visibility across the system, etc. Your customers have one-call access to the full company, regardless of multiple physical locations. Plus, with cloud hosting you’re not required to install an expensive PBX at each location.
It’s a much different story for traditional phone service providers. With the traditional PBX model, for example – where the feature-enabling PBX is built on premise at each customer location – the option of tying disparate office locations together is either unavailable or accomplished through a very complex networking arrangement. It can become a costly and complicated proposition at best, which is especially limiting if the business sees additional growth and expansion in its future.