Business Phone System Features

40+ powerful business phone features. Standard.

Whatever your business requires, our suite of features can handle it, allowing your employees to work more productively (from virtually anywhere) and your customers to communicate to you more easily.

Features you’ll love.

Vonage Business Cloud goes beyond small business phone service. Our powerful features deliver value by giving you the right balance of flexibility and control, so you can work smarter every day.

See top features in action:

Vonage Business Cloud Phone Service Portal and Easy System Configuration

Why Vonage Business Cloud?

Communicate better and work smarter with features like Virtual Receptionist, Call Follow Me, Amazon Chime Pro Tier, Cloud Integrations and Call Analytics.
Vonage Business Cloud Phone Services Visual Voicemail Text Transcripts by Email.

Never miss a call.

Receive the text of voicemails via an email to your inbox, including an audio file.
Vonage Business Cloud & Enterprise Solutions Real Time Collaboration Configuration

Monitor important calls.

Listen in on calls, "whisper" secretly to employees, or even join the conversation.
Vonage Business Cloud & Enterprise Features Customizable Contact Center Solutions

Record your calls.

Go back and listen to important calls at any time from a convenient online archive.

Powerful Business-Critical Phone Features

Office phone features for a powerful, small business phone system that runs on your own internet.

Control your privacy.

  • Call Announce
    Whisper an audible version of the custom tag to you before the call is connected.
  • Caller ID Block
    Block your number from being displayed on outbound calls.
  • Call Screening
    Our call screening service enables you to control the call before it’s even answered. Forward a call to voicemail, transfer, or answer the call.
  • Do Not Disturb
    Send callers directly to voicemail when you don’t want to be disturbed.
  • Set Caller ID
    Set caller ID numbers or alpha-numeric names on outbound calls for each extension.
  • * Spam Shield
    Protects against unwanted phone spam by detecting numbers of telemarketers, robocalls and scams—and issues a warning on caller ID.

Give great customer service.

Personalize your business.

Save time and money.

Work on the go.

Collaborate with colleagues.

* Indicates that the feature is a add-on/paid feature
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Amazon chime video conferencing on a mobile phone

All-in-one communication and collaboration

Amazon Chime is now included in Vonage Business Cloud plans to give you an integrated solution for phone, web and video conferencing, and collaboration. It’s everything you need to supercharge productivity—all at one incredible value.

Reimagine how business gets done
From cloud-hosted phones on your current broadband to UCaaS solutions on a purpose-built network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.
Vonage® Business Cloud

If your business is looking for a robust, intuitive, and reliable business cloud service at an incredible value, explore Vonage Business Cloud.

99.999% uptime reliability¹
Runs on your high-speed internet connection
Enhanced quality of service with SD-WAN technology available
40+ features to help you customize your business communications
Mobile and desktop applications enable mobile working and virtual teams
High-quality voice, point to point video, and messaging
Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing
Integrates with the business applications you use everyday
Easily scales as your business grows
Simple activation and setup with 24/7 customer support
Month-to-month contracts available
¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.
Find out how Vonage can help your business communicate better.

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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.