VonageReach helps your business create powerful communication campaigns to drive better engagement—and boost the bottom line.
- Mobile/cross channel marketing
- Email marketing
- Mobile loyalty program
- Social media integration
VonageReach: A simple marketing automation platform for customized communications.
- One omnichannel communications platform for all. Develop automated, customized drip campaigns to send personalized messages at every stage of the sales cycle via text, email, voice or social media.
- Create amazing experiences that convert. Get better leads, shorten sales cycles and close more deals with highly relevant offers and communications: our platform’s SMS campaigns boast a 90% open rate and a conversion rate of 45%.
- Work smarter, not harder. Features like Smart Targeting allow you to segment audiences based on buying behaviors, demographics, or location to communicate at exactly the right time, with the right message, in the right way.
Strengthen customer relationships through better engagement, no matter the channel.
- Decrease customer churn. Customer acquisition is anywhere from 5-25 times more expensive than retention. Keep your customers happy with interactive, customized customer service campaigns across all channels.
- Communicate the way customers want. 64% of customers prefer texting for customer service. Automate texts for announcements, appointment reminders, order and shipment information, customer service issues, loyalty programs and more.
- Integrate with everyday business applications. Using APIs, integrate your CRM with VonageReach so all customer data is in one place—no need to manually transfer information between systems.*
*Not all CRMs available for integration—call for more information.
Orange Glove Service (it’s like white glove service, but better).
- Enjoy expert account management. Your dedicated team will help you craft strategic, smart campaigns that take full advantage of our robust platform—and deliver the highest ROI.
- Take advantage of our compliance expertise. TCPA? CTIA? We’re intimately acquainted. And our experienced team will coach you through industry and local regulations, best practices and more to help protect your company.
- Get customer service anytime. Our technical support team is available 24/7/365, with a 15 minute response time during business hours.
Enterprise-ready capabilities make starting—and scaling—a snap.
- Easy user management. Give different users different levels of access to various features and tools, or create sub-accounts to separate data by location or department.
- Safety and reliability are built-in. The VonageReach platform employs redundant data centers, servers, network connectivity, and paths to wireless carries for maximum availability.
- Centralized reporting. View comprehensive analytics and reports on all your campaigns with a personal dashboard for each.
Tell us about your business.