Zendesk® Integration

Vonage® for Zendesk®


Integrate great overall customer experience into your communications. Get click-to-dial screen pops with customer name and information with every call. Shave seconds off every interaction with automation and real-time response.

Cloud-powerful capabilities.
Vonage integrations are built from the network up, providing reliability, less delays, and enhanced quality of service for your Zendesk tasks.
Inbound/outbound screen pops
When calls come in, Chrome™ pop up notifications let you know who’s calling and why. Missed call screen pops allow you to follow up quickly so you can maximize sales.
Automated call logging
Automatically log all incoming and outgoing calls to Zendesk when the caller ID or clicked number is matched to a Zendesk contact.
Contact add and sync
Contact creation synchronizes with ZenDesk contacts whether you are interacting with clients from a desk phone or fielding calls from a mobile device on-the-go.
Dashboard and call reporting
See real time inbound and outbound call statistics. Calls notes can be quickly searched, review, and exported.
Get Started
Using Vonage® for Zendesk® integration requires a Google Chrome™ browser v25.0 or higher.
For access or questions, customers can contact the Vonage support team.
OUR BUSINESS COMMUNICATIONS PRODUCTS
Business grade. People friendly.

From a cloud-hosted phone system on your current broadband to a unified communications solution on a dedicated network, we can build custom communications for every business and every budget.

Vonage® Essentials
Robust, intuitive, and small business friendly:

Runs on your high-speed internet connection

40+ features to help you customize your business communications

Mobile and desktop applications enable mobile working and virtual teams

High-quality voice, point to point video, and messaging

Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing

Integrates with the business applications you use everyday

Easily scales as your business grows

Simple activation and setup with 24/7 customer support

Month-to-month contracts available

Vonage® Premier
Enterprise-grade unified communications:

Enterprise-grade unified communications

Hybrid network and bring your own broadband options with SD-WAN

One of the nation’s largest purpose-built MPLS networks

Elevated quality of service for voice, video, and data communications

Advanced features including conferencing for up to 300 users

Mobile and desktop applications enable mobile working and virtual teams

Reliable and scalable solutions for inbound, outbound, and multi-site contact centers

Deep integration ties phone service to top business applications

End-to-end managed installation and dedicated service teams

Call for a free consultation from a business phone system specialist

Anytime between 8AM - 9PM ET

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Thank You.
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You can contact us any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.