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Call Groups

$4.99 / mo
plus taxes and fees. High speed internet required.
Interested in a Vonage® business phone system?
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Calls can be forwarded to multiple extensions at once that will ring simultaneously.

OVERVIEW

Companies with sales teams, customer support teams, or any other departments that field calls collectively can benefit from Call Groups. Call Groups have both a direct dial number, and a group extension for routing within the system.

HOW CALL GROUPS WORKS
Call Groups allow callers to contact entire departments within your organization at one time. Once the call group is set up, incoming calls will ring on all extensions in the group simultaneously. Our Call Groups are a simple form of Automated Call Distribution (ACD) features that allow you to route calls based on an employee’s responsibility or function.
WHY YOU’LL LIKE CALL GROUPS
  • Easy to setup and administer through the Admin Portal.
  • Ensure that an important call is never missed.
  • Easily create virtual departments within your PBX.
  • Simple form of Automated Call Distribution (ACD) that lets you to route calls based on an employee’s responsibility or function.
GET STARTED

Call Group is an easy to set up feature that included when you purchase a Vonage® Essentials business phone system. Setting up Call Group is easy and can be managed through your online portals, and Customer Service representatives are always available to help.

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You can contact us at any time by calling 1.877.862.2562 or email sales@vonagebusiness.com.