Call Logging on the Vonage system allow access to detailed call records by extension or account. You can run these custom reports on call log activity simply by logging into your Admin Portal.
HOW CALL LOGS WORKS
It’s easy to use a Call Log to create call records. Just set a start date and an end date for your report query, along with a start time and an end time and run the report. You can either print, save as a PDF or export as an Excel document.
WHY YOU’LL LIKE CALL LOGS
View the direction of a call to a business
View call activity from a business
Check additional rates for international calling
Track the duration of a call
Make sure that your phones are being used appropriately
See what phones have a higher volume than others
Gauge whether you need to add additional staff to the workforce to handle growing call loads
Decide if you need an executive-level phone to accommodate the growing needs of a business
By clicking the "Call Me" button, you consent to receive a phone call from Vonage at the phone number provided. Your consent does not require or imply that a purchase be made. These calls may be connected through an automated technology.