Dispatch API

Simplify multi-channel message delivery with one powerful API. Use our Dispatch API to customize your messaging logic. Prioritize sending messages on the channels that your customers find most engaging—and receive immediate insights, so you’ll be constantly in the know about what’s relevant to them.

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Enhance communication with richer messaging delivery

Leverage all the features of social chat apps, including images and video, to provide customers with captivating and engaging messaging formats.

Diversify your delivery strategy and optimize costs

Our API lets you quickly expand beyond SMS to leverage the most cost-effective channel—and it even manages delivery logic, so you don’t have to.

Access immediate insights and adapt accordingly

Know where your customers are—and when to send messages—to focus your efforts with real-time messaging analytics that reveal delivery status, cost, timestamps, and more.

Elevate your user experience with multi-channel breadth

Use the channels available in our Messages API, so you gain access to the full spectrum of messaging, from SMS and MMS, to Whatsapp, Facebook Messenger, and Viber. See our Messages API

Alerts and Notifications

Customer notification and engagement

Keep customers in the loop through SMS, MMS, and social chat apps—alert and engage customers through convenient texts or calls.

Deliver timely notifications
Reduce costs by minimizing missed appointments, delivery attempts, and support fees
Wow customers and strengthen relationships with media-rich features

See Customer Notification

Get delivery assurance, simple setup, and valuable insights

Failover

Ensure message receipt with fallback to another channel if your message is not read or delivered.*

One API call

Effortlessly setup API calls and start taking advantage of SMS, MMS and multiple social messaging channels.

In-depth results

Get easy access to immediate results for the total price and outcome of sent messages.

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See how businesses like yours are using Vonage APIs today

Logistics and Transportation

Travel and Hospitality

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GLOBAL RESEARCH STUDY

Maximizing the Omnichannel CX with AI

Despite recent rapid digital transformation efforts, only 45% of consumers are "very satisfied" with their business communications. That means big opportunities for the companies who get it right. Get the data and learn how AI can help with our 11th annual Global Customer Engagement Report.