i2x & Vonage: Enabling Real-Time Voice Analytics with AI
Thanks for your interest!
Someone will reach out to you soon. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Who we are
i2x is augmenting human-to-human interaction for sales and customer support. Built on a fit-for-purpose speech recognition technology that harnesses the power of AI to analyze complex conversations, i2x users can assess, learn, and improve in real-time. With its unique ability to evaluate voice and speech patterns within a conversation, i2x helps sales and service professionals improve conversion rates, increase customer satisfaction, and reduce onboarding time.
How we work with Vonage
i2x uses Vonage's websocket API and Webhook to connect voice calls to their own Automatic Speech Recognition and analytics engine for integration. 2x is real-time and able to apply voice analytics to the on-going call and deliver assistance to agents.
- eCommerce/Retail
- Hospitality/Travel/Transportation
- Manufacturing
- Logistics
- Healthcare
- Financial Services/Insurance
- Customer Engagement
- Call Center
- Support
Resources
Learn about our partner solutions
Vonage API partners build, integrate, and help implement unique communications experiences with our APIs that accelerate business—and attract and retain customers like never before.
