Sub-Processors for GDPR

Vonage APIs (formerly Nexmo) uses certain sub-processors to assist in providing our services. A sub-processor is a third party data processor engaged by Vonage APIs who agrees to receive personal data from Vonage APIs intended for processing activities to be carried out on behalf of our customers; (ii) in accordance with customer instructions as communicated by Vonage APIs; and (iii) in accordance with the terms of a written contract between Vonage APIs and the sub-processor.

We maintain an up-to-date list of the names and locations of all sub-processors. To be notified of changes to this list of sub-processors, please submit this form.

A table shows the name of all Vonage API sub-processors, with details for designating "Type", "Subprocessing Activities", and "Entity Countries" for each. Amazon Web Services. Infrastructure, Cloud Service Provider, United States. Google. Infrastructure, Cloud Service Provider, European Union. IBM SoftLayer. Infrastructure, Cloud Service Provider, United States Singapore UK Netherlands Germany. Nuance Communications. Speech Services, Text-to-speech Service Provider, United States European Union Canada. Cloudflare. Infrastructure, Cloud Service Provider, Global. SendinBlue. Cloud Services, Email API Provider, European Union. OneReach. Cloud Services, Infrastructure Platform as a Service, United States European Union or Global (based on customer requirements).

For Vonage Video API (formerly TokBox OpenTok), the following sub-processors are applicable:

A table shows the name of all Vonage Video API sub-processors, with details for designating "Type", "Subprocessing Activities", and "Entity Countries" for each. Amazon Web Services. Infrastructure, Media Routing, Ireland and Germany (when EU Regional Routing is applied) and additionally the United States Canada Singapore India Japan and Australia (when global routing is applied). Intercap Corporation. Infrastructure, Media Routing and Platform Instrumentation, United Kingdom (when EU Regional Routing is applied) and additionally the United States (when global routing is applied). Alibaba.com (Europe) Limited. Infrastructure, Media Routing and Platform Instrumentation, China (where one of more endpoints is located in China.)
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