Disaster Recovery: Business continuity in uncertain times
The ability to continue operating your business while employees work remotely is a challenge for most these days. We want to help. Vonage offers a service where, for a small setup and reservation fee, we build a full service cloud contact center for you and hold it on standby until it’s needed in any emergency. Fill out the form or contact us at 1-844-365-9678 and a Vonage expert will reach out shortly. Your contact center team will be able to:
- Quickly switchover to a fully web-based system that is highly flexible and quick and easy to modify
- Change the messages and menu options customers hear within minutes to give the very latest status updates
- Enjoy a configuration that fully meet all the needs of your customer contact solution optionally including automatic call-logging, screenpops, click-to-dial, PCI compliance, omni-channel, intelligent routing, dashboards, advanced reporting and analytics
- Route calls based on priority ensuring the most vulnerable or valuable callers are dealt with first
- Make any changes remotely and instantly, so you can immediately react to any situation wherever you are
Thanks for reaching out!!
We'll get back to you as soon as we can. In the meantime, feel free to explore more about Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.