Vonage Contact Center for Microsoft Dynamics 365
Happier agents, more satisifed customers: with Vonage's Contact Center for Microsoft Dynamics 365, your contact center agents will have a 360 degree view of the customer journey, helping to drive sales and create truly exceptional customer experiences.
- Smart. Tap into an integrated, easy-to-use interface and intelligent features like dynamic call routing and screen pops of existing customers based on name, case or issue
- Feature-rich. Enjoy support for Sales and Service Hubs, as well as an embedded Contact Pad, event and comment logging, new record creation, call summary reporting, and more
- Efficient. Improve agent retention and satisfaction—as well as first call resolutions
Have questions? To learn about system requirements, implementation, or to get a demo, complete the form to the right. We can't wait to hear from you.
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