Vonage Contact Center
Making the Virtual Contact Center a Reality
August 20th, 10AM PST / 1PM EST
The exemplary customer experience is a staple of business success. But now, where you deliver that experience can be anywhere—all thanks to the virtual contact center.
Join contact center experts to learn how to enhance the experience for both your customers and agents. We’ll explore virtual contact centers, remote agents, speech analytics, reporting and dashboards, AI virtual assistants, your team’s well-being, and more!

Jonathan Kershaw
Director of Product Management Vonage
Tim Kimber
Global Director of Product Marketing VonageTopics We Will Discuss
- Challenges running a remote contact center
- How Conversation Analyzer can help your business
- Discover the possibilities brought by the Virtual Assistant
- The remote sales environment
- Gamifying Agent's Behavior
- Coaching and Mental Well-Being
- Performance and metrics
Thank you!
You'll receive an email with additional information soon. In the meantime, click the link below to learn more about Vonage.