Open for Business: How Contact Centers Can Win in a Post-COVID World
Join us May 19 at 2 ET along with expert analyst Donna Fluss, president, DMG Consulting, and Vonage VP of Product Marketing Brian Gilman, to discuss reopening considerations, future-proofing, and the ultimate roadmap to success. This is part 1 of our new Now We're Talking LIVE series: more coming soon!
Next up in the Now we're talking LIVE series, on June 2: How Cradlepoint and Glassdoor Navigate the New Normal With Vonage and Salesforce.See details
Join us for this exclusive event, the first in our new seriesWhy attend?
- Hear what industry experts consider the key considerations for running a contact center successfully in the "new normal"
- Get a complimentary copy of Donna's latest whitepaper: Contact Centers Post COVID-19
- Discover industry predictions for what % of agents will likely remain working from home — permanently
- Ask Brian Gilman super hard questions during a live Q&A. We'd be secretly gleeful it if you stump him
About Donna FlussPresident of DMG Consulting LLC, Donna is highly regarded as an expert on contact center, analytics and the back office. With 30 years of experience helping organizations build contact centers and back office operating environments, and assisting vendors to deliver competitive solutions, Donna is a renowned speaker and author.
About Brian GilmanVP of Product Marketing at Vonage, Brian has spent more than a decade building solutions-based marketing functions, Brian has a proven record of success in developing and implementing strategic B2B marketing plans and engaging in high-touch sales activities within the communications and collaboration markets.
About Tom FurrVonage's very own head of brand, Tom is British and therefore sounds smart. For this event, he will merely be moderating (you're welcome.) Tom led the rebranding effort of Vonage and recently kicked off our first brand campaign in five years. Passionate about creative, bold and effective advertising, expect to see a return to Vonage's cheeky and irreverent past in 2020 and beyond.
Headshot sketches by Matthew Luhn, Former Lead Storyteller and Animator at Pixar Studios. He'll be live-sketching Part 3 of our virtual series on June 16.
Now We're Talking LIVE: Register now!
Sign up for Open for Business: How Contact Centers Can Win in a Post-COVID World, on May 19 at 2ET: it's complimentary, but pre-registration is required and space is limited, so reserve your spot today!