Device Type: desktop

Everything you need for conversational marketing, engagement, and commerce

Thanks to Vonage Conversational Commerce, powered by Jumper.ai, it’s easy to create AI-powered omnichannel experiences that boost sales, increase customer satisfaction, and secure key insights.

CONVERSATIONAL COMMERCE

Turn conversations into sales

Customers love the connection. Build that trust by engaging consumers throughout their buying journeys — and across the channels they love.

  • Integrate messaging channels, 30+ payment and ecommerce platforms, and inventory, fulfillment, and marketing services

  • Support omnichannel conversations at scale through popular social messaging apps like Facebook Messenger, Instagram, WhatsApp, and more; or through your website, social posts, and ads

Graphic showing a Chatbot building a chat conversation on a mobile phone
AI BOTS AND LIVE CHAT

Build and engage

Capture the moment through information, automation, and self-service. Now you can provide front-end FAQs, engage customers, and authorize payments — all in-channel.

  • Live chat feature allows you to connect with customers over their favorite social channels, such as a WhatsApp chatbot

  • Chabot feature, which includes a digital bot, provides instant access to your products or services to help with nurture and engagement

Graphic showing conversational commerce AI responses being built on the platform
INTELLIGENT BROADCASTS

Get personal

Leverage insights to help automate personalized promotions and messages, such as seasonal sales and new product releases. Share findings with other teams to track success and flag issues.

  • Send promotions and product drops alongside your marketing efforts — right from your Jumper dashboard

  • Enable two-way communications to engage customers in the moment in their favorite channel

  • Go beyond store hours to engage, nurture, and convert 24/7

Awards - Juniper Research Has Recognized Vonage as an Established Leader in Conversational Commerce

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