Vonage Contact Center Customer Reviews
See what our customers think about us with reviews of Vonage's Contact Center (CCaaS) services. These real-life testimonials give you first-hand accounts of Vonage products and services from the people who rely on them every day. Find out what all the chatter is about.
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Express
- Salesforce Integration
- IVR, ACD, Call Routing
- Click-to-dial
- Screen-pops
- Call Recordings
- Global Voice Assurance
- Supervisor Portal
- Real-time dashboards
- Skills-based Routing
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A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Essentials
- Flexible Outbound CLID
- Supervisor Monitoring
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A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Select
- Dynamic Routing
- Dialers*
- Statistics API
- Post-Call Surveys
Thanks for reaching out!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Premium
- SLA-based Routing
- Omni-Channel
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A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Unified Communications add-on
Enterprise telephony, meetings, video chat and 99.999% reliability¹: Vonage Business Communications (VBC) is a single platform for all your communications needs.
Based on Vonage's average uptime from July 2021 to February 2022.
