Why Client (and Employee) Experiences are just as Important to Nonprofits


Wednesday, 27th April, 2022

14 Hills, 4th floor, 120 Fenchurch St, London EC3M 5AL 

12pm - 3pm BST

In this Lunch & Learn roundtable, we will explore the relationship between employee experience, client experience and impact.

  • What does employee experience look like in this new hybrid world of work?
  • How do we create tailored experiences for all our supporters, such as donors, volunteers, members and so on?
  • What role does analytics play and how can we become more data-driven?
  • What role does artificial intelligence play?
  • How do we break down internal silos and collaborate more effectively?
  • What can we learn from the commercial sector?
  • How have customer expectations changed during the pandemic?

Please sign up to secure your place, we look forward to seeing you!

 

Salesforce is a sponsor of this event

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