Agenda

November 10, 2020 | 10am PT |  1pm ET

All times below are Pacific Standard Time.

The Vonage and Connect Partner Showcase

Begin your digital transformation here and walk the show floor—virtually! Vonage experts and Transform API Partners show you new ways to use APIs to innovate your customer engagement.

 Welcome Address 

Opening Keynote Brian Solis, Global Innovation Evangelist, Salesforce

From CX to DX to Experience Innovation: How Companies Need to Innovate in the Novel Economy

Digital transformation (DX) itself was digitally disrupted when the global pandemic hit. But as businesses and markets begin to find their footing in responding to the crises, the question now is: Are we heading to a new normal or are we going to create a new and better future?

Client Fireside Chats: Accelerating Digital Transformation

As the world continues to operate in a virtual environment, the need to find unique ways to replace important in-person meetings, classes and events has never been greater. Businesses that must adhere to industry regulations, such as banking and insurance, must ensure they are providing clients with uninterrupted remote delivery of services without sacrificing compliance, while education technology providers have been challenged with creating solutions that enable uninterrupted, effective learning in a virtual world that also foster a sense of normalcy.

Join Joy Corso, Vonage CMO and Omar Javaid, Vonage President of the API Platform Group, along with executives from e-signature platform Docusign and leading active learning platform Top Hat, to discuss how APIs are helping to meet these critical needs. With Vonage APIs, these industry leaders are embedding interactive, secure, and programmable features into their existing platforms to create real-time, personalized human connections by replicating the value of in-person meetings for their users in a safe, virtual setting.

 Vonage and Connect API Partner Showcase

Have you had a chance to virtually walk the show floor? Vonage experts and Transform API Partners show you new ways to use APIs to innovate your customer engagement.

Multiplying Your ROI With Conversational AI Andy Peart, CMSO, Artificial Solutions

The Vonage API team is proud of our vast partner program and is delighted to bring you Artificial Solutions, who supports companies moving to the new age of customer experience with the power of Conversational AI. Join Andy Peart, CMSO of Artificial Solutions, as he discusses how to multiply your ROI with Conversational AI.

APIs, Innovation, and the Unique Needs of Today's Customer Hear from our customer Latch about their ability to bring to life a complete, connected, smart-building experience for their customers..

Now more than ever, businesses across all industries around the world are challenged with the fundamental need to stay connected to employees and customers from anywhere and through multiple channels. At the same time, the demand for businesses to build unique experiences and disruptive solutions in their markets has never been greater. 

To do this, our customers are embracing programmable API services to integrate multiple communications channels—video, voice, messaging, chat, email, and verification—into their existing applications, products, and workflows. The Vonage Communications Platform brings this power and flexibility to its customers, enabling the type of business continuity, remote work, and remote delivery of services that are now essential. 

Join Vonage Enterprise Service Plan customers as they discuss how they are implementing APIs in innovative and groundbreaking ways, creating new paradigms in their industries, and accelerating their digital transformation journeys.

Innovate Through Chaos: Crisis and Recession Jeremy Gutsche, CEO, Trend Hunter

Chaos causes organizations to retreat … but not always. Some of the world's most iconic organizations were founded during periods of chaos, precisely because now is when consumer needs are changing by the minute. Spot those needs, and you can reinvent. So, what potential is so close within your grasp? What are you actually capable of? For you, that might relate to a new product, service, investment, career path, or just a different way of doing something … but the question is: Will you reach your next level during these times of chaos? What if you could reach that level sooner?

The Vonage and Connect Partner Showcase

Continue your digital transformation here. If you did not have time to walk the show floor virtually—now is your chance! Vonage experts and Transform API Partners show you new ways to use APIs to innovate your customer engagement.