Agenda & Schedule

Accelerate Your Ability to Connect With Customers


Check-In & Welcome

Our World, the New Norm

A look into the key global trends impacting the current state of our world, the new norm, and its implications on industries such as retail, healthcare, education, finance, and how end users will want to interact with brands.

Presented by:

  • Sunny Rao, Global Senior Vice President, Vonage
  • Joy Corso, Chief Marketing Officer, Vonage
  • Safi Bahcall, Physicist, Technologist, Business Executive and Author of Wall Street Journal Bestseller, Loonshots


Break & Lucky Draw

Entering the Borderless World  

Hear from Vonage’s forward-thinking customers about their experiences with Vonage in their journey to customer experience and digital transformation success.

Presented by:

  • John Lee, Vice President, APAC, Vonage
  • Ketan Mujumdar, Director of Engineering, Carousell
  • Rik Johnson, Head of Intelligent Contact Solutions, Curious Thing
  • BeeKei Park (ByoungKwon Park), Business Engineering Professional Manager AI CuC Solution (Continuous User Certification), LG CNS
  • Jishad Edakkandathil, Product Manager, Paidy
  • Ross Luo, General Manager, Asia Pacific, Tuya Smart
  • Alex Hollings, Business Development Manager, Visionflex

Break & Lucky Draw

Leading the Revolution With Programmable Communications

Experience first hand Vonage’s latest interactive demos. Have a preview of Vonage API’s next big thing.

Presented by:

  • Arnaud Savigny, Director, Customer Solutions APAC, Vonage
  • Rajkiran Talusani, Head of Customer Solutions Engineering APAC, Vonage


Interactive Game

All listening and watching is boring. It is time to let our restless fingers have some fun and win prizes with what we learned!