ServiceNow and Vonage: The Perfect Workflow for Service
This paper will illustrate how Vonage Contact Center for ServiceNow takes your investment to the next level by integrating your communications platform and the data it captures with your customer data in ServiceNow to provide personalized, exceptional service.
In this ebook, you'll learn:
- How the combined power of Vonage and ServiceNow is enabling organizations to deliver exceptional service.
- How to empower customers by giving them easy self-service options in your IVR
- How to guarantee a consistent customer experience even when agents are working from home
- How you can ensure business continuity and disaster recovery in the event of an emergency
A good read for:
- Contact center leaders
- Customer/Digital experience leads
- Customer relationship managers
- COOs, CIOs, and CTOs
- ServiceNow users in need of contact center software
Own the customer experience with Vonage Contact Center for ServiceNow
Get ready to streamline workflows with front-line agents, the middle office, and subject matter experts. Then deliver greater satisfaction and own the customer experience.
It all starts with Vonage Contact Center for ServiceNow.