Protect your IT investment

How Direct Routing Enables Enterprise-grade Calling in Existing Microsoft Teams Environments

Unlimited on-demand access 

The trend of “work anywhere” is not going away anytime soon - if ever. In fact, a remote or a hybrid work environment may be a permanent trend in our new reality, forcing accelerated investment in digital technology to enhance remote-work environments. Yet, customers still expect the same level of service as pre-pandemic days. Many organizations are using Microsoft Teams to consolidate their communications and collaboration apps such as calling, messaging, video and chat to accommodate these changes. 

In this webinar, Alex Gruber, Vonage VP of Product Management, will discuss how Vonage applications and direct routing capabilities integrates seamlessly with Microsoft Teams, building on customers’ existing investment in the Microsoft ecosystem by providing high quality, enterprise-grade calling with no down time to bring voice services or port existing telephone numbers.

In this webinar you’ll learn:

  • How cloud-based PBX systems offer premium calling features to enhance the Microsoft Teams experience

  • How SMS and MMS provides employees and customers more options to collaborate 

  • How direct routing enables work flexibility and productivity with fewer apps

Illustration of contact center agent serving customers and collaborating with co-workers with Microsoft Teams

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