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Vonage Access

Vonage wants everyone to experience the great savings – even if they're not a Vonage customer!

With Vonage Access you - or anyone - can make calls to any Vonage phone just like it's a local call. Say your sister in Indiana calls you every day using her old landline. Just look up a local Vonage Access number and let her call you for the price of a local call!

Find an Access Number

Search by Location
Search by number

Select a Country United States

Enter caller's number

(US or Canada only)

How do I use Vonage Access?

1. Using the 'Find an Access Number' tool to the right, select the country that you are located in. Access numbers are available in Canada, the UK and the US.
2. Once the access numbers are displayed choose an access number that is in or near the town that you are calling from.
3. Dial into Vonage Access.
4. Once you are connected to Vonage Access, you will be prompted to enter the number of the Vonage Customer followed by the pound key.
5. After you enter the number, the IVR will prompt you to press the number 1 to complete the call or press the number to 2 verify the digits that you have entered.
6. Once you complete the call, you can end the call by hanging up.

Frequently Asked Questions

I'm not a Vonage customer. Can I use this local access number to call a friend without Vonage service?

No, the friend that you are calling must have Vonage service.

I'm not a Vonage customer and I live in Spain. I want to call my friend who has Vonage service and lives in the U.S. Can I use Vonage Access to call him/her?

Unfortunately, no. Vonage Access can only be used within the US, the UK or Canada. You would need to call your friend via International Long Distance and pay whatever your carrier bills you for.

Are there any charges to the person with Vonage service?

No

Do I select my country and area code or the country and area code of the person I'm trying to call?

Select your country and area code to call your friend with Vonage service.

I do not have Vonage service. Do I need a specific phone to call from?

A touch-tone phone is preferred. (Rotary phones do not work.)

What countries is this Vonage Access feature available in?

Vonage Access is currently available in Canada, the UK and the US.

How does this feature benefit me?

We want to give you the ability to try the Vonage service and test the quality. You can bring the local access number when traveling and then call anyone with Vonage services within your home country. Basically, you can stay in touch by calling locally.

Still having trouble?

Visit the Vonage Forum for assistance. The Vonage Forum is a place where you can ask the Vonage Community a question, or you can view the answers to questions other customers have asked. You also have the ability to share your opinion about this Vonage product.