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Does Vonage apply a disconnect fee?

"Yes. Vonage will apply a $39.99 disconnect fee to each voice line that is cancelled within 1 year of being activated. If your subscription date is on or after May 29, 2009, and your service is disconnected after 1 year following your subscription date, the disconnection fee is waived. If your subscription date is on or between February 1, 2007 and before May 29, 2009, and your service is disconnected after 2 years following your subscription date, the disconnection fee is waived.

If you cancel within the Money Back Guarantee period of 30 days, return your device within 14 days of your cancellation, and satisfy the other conditions of our Money Back Guarantee the disconnect fee on the initial line ordered will be refunded."




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