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Deliver a Secure and Branded Messaging Experience With RCS

Rich Communication Services (RCS) engages customers with branded and rich conversational messages. Elevate your SMS to RCS business messaging and bring images, interactivity, and more right to your customers’ mobile devices.
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Image showing a branded RCS message sharing content about that company
INDUSTRY STANDARD

Reach the masses with a default application

Customers constantly turn to their mobile device. But with so many apps on their screen, how do you stand out? It starts with being universally accepted.

  • Elevate your brand: Simply use the same opt-in consent to upgrade from SMS to RCS.

  • Stick with the standard: Carriers have adopted RCS as an industry standard.

  • Be seen: Nearly 2.5B Android and Apple devices are now RCS enabled.

  • Enjoy the ease and speed: Defaulting to native applications simplifies use and accelerates customer engagement.

Image showcasing an RCS branded promo message on mobile
RICHER CONVERSATIONS

Stop quick glances and start richer conversations

Customers are hit with countless notifications and messages. RCS cuts through the noise with engaging elements that turn messages into conversations.

  • Engage and convert more through conversational messaging.

  • Capture attention with rich media support for images, videos, and GIFs.

  • Encourage in-the-moment participation with interactive buttons and suggested replies.

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Show the world who you are and Own Your Brand

Customers are quick to ignore messages from the “Unknown.” So go ahead and own it — spotlight your company name and logo right from the lock screen.
RCS use case image on mobile device showcasing user experience

 

 

Image showing an RCS message from a specific financial brand
BRANDED COMMUNICATIONS

Enhance your business messaging strategy

Time for a new method behind the message: Go beyond plain texts, and present your best self with branded communications.

  • Create an instant connection: Showcase your company name and logo, and provide a quick summary with every outreach.

  • Give customers what they want: Customers are more comfortable with familiar branding elements instead of the random text.

  • Get the details: RCS provides real-time metrics, such as read rates.

  • Send it: RCS natively fails over to SMS to ensure message delivery.

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Image showing RCS being used to show a branded promotional message from a company
PERSONALIZED AND GLOBAL

Personalize and reach your customers at scale

The personal touch and familiarity are engaging features that evangelize your brand and ensure your messages are read.

  • Personalize broadcast messages from the Vonage Conversational Connect dashboard.

  • Automate and subscribe to AI-generated bots.

  • Analyze your conversational marketing profitability across bots, agents, and campaigns to determine the best approaches for your brand.

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A Vonage expert will get back to you shortly. In the meantime, feel free to explore how Vonage is making communications more flexible, intelligent, and personal, so our customers can stay ahead.

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