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Create safe, reliable and delightful conversations with RCS business messaging

Rich Communication Services (RCS) engages customers with branded and rich conversational messages. Elevate your SMS to RCS business messaging and bring images, interactivity, and more right to your customers’ mobile devices.

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RCS showcasing content about RCS on an iphone device
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INDUSTRY STANDARD

Reach the masses with a default application

Customers constantly turn to their mobile device. But with so many apps on their screen, how do you stand out? It starts with being universally accepted.

  • Easily upgrade your SMS to RCS utilizing the same opt-in consent.

  • Carriers have adopted RCS as an industry standard.

  • Nearly 2.5B Android and Apple devices are now RCS enabled.

  • Defaulting to native applications simplifies use and accelerates customer engagement.

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RICHER CONVERSATIONS

Connect with customers through richer conversations

Customers are hit with countless notifications and messages. But RCS cuts through the noise by evolving the messages into conversations.

  • Engage and convert more through conversational messaging.

  • Capture attention with rich media support for images, videos, and GIFs.

  • Encourage in-the-moment participation with interactive buttons and suggested replies.

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BRANDED COMMUNICATIONS

Enhance your business messaging strategy

Rather than resembling an ordinary text, you can present your best self with branded communications.

  • Give customers what they want: Customers are more comfortable with familiar branding elements instead of the random text.

  • Get the details: RCS provides real-time metrics, such as read rates.

  • Send it: RCS natively fails over to SMS to ensure message delivery.

Try it free
Illustration of a mobile phone with a messaging conversation on the screen; behind the phone is a bot with long arms reaching towards the screen, indicating the bot is facilitating the conversation with the customer
PERSONALIZED AND GLOBAL

Personalize and reach your customers at scale

Vonage RCS and Vonage Conversational Commerce can help you reach and engage customers.

  • Personalize broadcast messages from the conversational commerce marketing and commerce dashboard.

  • Automate and subscribe to AI-generated bots.

  • Analyze your conversational marketing profitability across bots, agents, and campaigns to determine the best approaches for your brand.

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Thanks for reaching out!

A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.

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