Device Type: desktop

Transform your messaging from notifications to conversations with Vonage solutions for WhatsApp

Use Vonage solutions for WhatsApp to market, engage, and transact across the customer journey. Vonage solutions help enhance customer experiences and improve employee productivity.

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Elevate CX with the Vonage WhatsApp Business API
Vonage Messages API for WhatsApp Capabilities

Elevate customer experiences with Messages API for WhatsApp

Build out robust messaging workflows on WhatsApp and other channels, even through a WhatsApp chatbot or the WhatsApp for Business app.

  • Streamline WhatsApp marketing and WhatsApp advertising efforts.

  • Build out omnichannel experiences by connecting to other Vonage Communications APIs.

  • Send WhatsApp messages and optimize delivery rates with failover capabilities to SMS and gain real-time insights with callbacks.

  • Integrate WhatsApp Business with other applications and solutions from the Vonage partner ecosystem.

  • Use WhatsApp API and WhatsApp tools from Vonage to protect sensitive information. WhatsApp developers can integrate key features — like WhatsApp end-to-end encryption from Vonage Messages API to a mobile device.

AI Studio WhatsApp Resize
Vonage AI Studio

Design, create, and deploy intelligent conversations and workflows

Use Vonage AI Studio to respond intelligently to customers’ messages in WhatsApp and enable self-service workflows.

  • Use AI Studio virtual agents to scale conversations and connect with customers at any time, even when support personnel are offline.

  • Get started quickly with pre-built templates to create virtual agents or self-service workflows.

  • Personalize and add context to customer responses by connecting to CRMs, including Salesforce.



HolidayPirates logo

“Our subscribers using WhatsApp are faster to act on deals than people using other channels, generating more traffic to our partners with click-through-rates as high as 40 percent, and some messages receiving a 97 percent open rate.”

Kamila Skötsch, Global CRM Team Lead, HolidayPirates

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