Flexible, private, and reliable, the Vonage Contact Center creates an all-around better sales and service experience.
- Major productivity, minimal setup: It's easy to configure our contact center: with our ready-to-use integrations, agents can call using click-to-dial or auto-dial from within your CRM, so you can quickly begin to generate better service and more sales
- Built for better customer experiences AND agent satisfaction: With omnichannel, automated analytics, and coaching features, agents stay happy, stick around, and thrill customers on the first call
- A top choice for Salesforce users: Vonage offers a deep, robust integration with Salesforce: it's why we've got a 4.9 rating on the AppExchange with over 800 reviews. We integrate with other CRMs too!
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We'll get back to you as soon as we can. In the meantime, feel free to explore more about Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
See what our customers are saying
“We are now conducting a lot of what used to be face-to-face visits via calls, and surprisingly we are seeing our productivity improve. Being able to measure that increase of productivity by using the capabilities of the Vonage Contact Center solution is extremely valuable to us..” —Paul Anthony, Chief Integration Officer
“Since moving to Salesforce and deploying the integration with Vonage Contact Center, our counselors have been able to spend their time focusing on the conversations with the young people, and their experience has been greatly streamlined.” —Danielle Ehsanipour, Director of Lifeline
“It is clear that Vonage Contact Center is enabling Siemens to reach our potential as a global leader in customer service. Scalability, meeting SLAs, reducing call length and improving customer satisfaction are all major pluses for us.” —Martin Hansford, Operational Strategy Manager, Siemens
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