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Device Type: desktop

Vonage for Microsoft Dynamics 365

Vonage for Microsoft Dynamics lets you work from anywhere, save time and effort with a single, embedded user interface, and easily manage customer information. 

Free

By requesting this app, a note will be sent to your VBC Administrator for approval. Once approved, the app will appear on your VBC Desktop and Mobile App. All pricing displayed in USD. Admins will view pricing in local currency by region.

Overview

Powered by the Vonage Integration Suite (VGIS), you can easily integrate your business phone system with Microsoft Dynamics. 

 

Features

  • Click-to-dial from any web based app
  • Allow Microsoft Dynamics contact sync and in-call screen pops
  • Capture and store call notes in Microsoft Dynamics
  • Quickly add unrecognized phone numbers to contacts
  • Easily create and search cases in Microsoft Dynamics
  • Automatically log call data and SMS messages
  • Configure objects brought into the call activity window and call activity views
  • Enable Admins to auto open call log window, define character limits in call notes, and customize call noting structures

Note

By requesting this app, a note will be sent to your VBC Administrator for approval.

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